Our vision and mission

Enabling optimum functioning of rail assets for organisations

DEKRA Rail, Committed to safety & improving performance

DEKRA world

Vision

Technology occupies a very important place in people’s lives and certainly in a technology-driven world such as that of rail, tram and metro. We expect this to increase even further. Technology can assist us, help us progress and make life pleasant and convenient. We also realise that technical assets are expensive and that organisations are being challenged.

Mission

This is why we help organisations optimise the operation of technical systems in terms of safety, performance and costs. We are passionate about technology, focused on doing better all the time, focused on the customer and their needs and we stand by our promises and actions. Our customers are mostly companies and authorities in the railway sector and the industry.

Strategic pillars, core activities and specialist areas

The four strategic pillars of our activities are as follows:

  • to analyse with thoroughness,
  • to consider the full context at all times,
  • to be flexible & pragmatic in the work we carry out, and
  • to link seamlessly with the customer.

Our core activities are:

  • Testing / calibrating,
  • Inspection,
  • Certification,
  • Research.

Core values

We are passionate about technology, focused on doing better all the time, focused on the customer and their needs and we are reliable. This can be summarised in four core values that are central in what we do, internally and externally: customer-focused, passionate about technology, reliable and improvement-oriented. Below is an explanation of what these core values mean and signify to us.

  • Technology is our passion and our business.
  • We have the very latest insights and possibilities at our disposal.
  • We like to share our passion for technology with others.

  • We believe that everything can always be better and we want to strive for this always.
  • Simpler is also a good form of improving.
  • We like to make improvement tangible and visible.

  • We want people to be able to count on us in all we do.
  • Reliability calls for transparency, honesty and insight.
  • We like to formalise reliability in clear agreements.

  • We exist in order to solve the problems of others.
  • It only becomes a solution when the other person thinks it is.
  • We work on solutions that exceed the expectations of our customers.

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